{"id":8592,"date":"2026-02-20T10:00:18","date_gmt":"2026-02-20T09:00:18","guid":{"rendered":"https:\/\/balencio.com\/engaging-employees-concrete-levers-and-feedback-from-experience\/"},"modified":"2026-04-17T15:40:16","modified_gmt":"2026-04-17T13:40:16","slug":"engaging-employees-concrete-levers-and-feedback-from-experience","status":"publish","type":"post","link":"https:\/\/balencio.com\/en\/engaging-employees-concrete-levers-and-feedback-from-experience\/","title":{"rendered":"Engaging employees : concrete levers and feedback from experience"},"content":{"rendered":"\n<div class=\"wp-block-grimlock-wrapper alignfull  wp-block-grimlock-wrapper--inner-narrower\" style=\"--grimlock-wrapper-background-color:#F8F9FA;--grimlock-wrapper-margin-bottom:0rem;--grimlock-wrapper-padding-top:2rem;--grimlock-wrapper-border-top:0 solid #00000000;--grimlock-wrapper-border-bottom:0 solid #00000000;--grimlock-wrapper-border-left:0 solid #00000000;--grimlock-wrapper-border-right:0 solid #00000000\"><div class=\"wp-block-grimlock-wrapper__bg\"><\/div><div class=\"wp-block-grimlock-wrapper__bg-overlay\"><\/div><div class=\"wp-block-grimlock-wrapper__inner\"><div style=\"font-style:normal;font-weight:500;text-transform:uppercase\" class=\"taxonomy-category has-text-align-center wp-block-post-terms has-text-color has-black-color has-text-bigger-font-size\"><a href=\"https:\/\/balencio.com\/en\/resources\/articles\/\" rel=\"tag\">Articles<\/a><\/div>\n\n\n<div style=\"height:1rem\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<h1 class=\"has-text-align-center wp-block-post-title\">Engaging employees : concrete levers and feedback from experience<\/h1>\n\n\t\t\t<div  class=\" wp-block-grimlock-divider alignfull grimlock-divider grimlock-divider--flip-shape-horizontally grimlock-divider--align-icon-center-center\" style=\"--grimlock-divider-shape-color:#F8F9FA;--grimlock-divider-icon-color:#000000;--grimlock-divider-background-color:#fefefe;--grimlock-divider-icon-size:20px;--grimlock-divider-height:100px;--grimlock-divider-margin-top:0px;--grimlock-divider-margin-bottom:0px;z-index:0;\"  >\n\t\t\t\t\n\t\t\t<div class=\"grimlock-divider__icon\">\n\n\t\t\t\t<svg width=\"40\" height=\"40\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 40 40\"><\/svg>\n\n\t\t\t<\/div>\n\n\t\t\t\t\t\t\n\t\t\t<div class=\"grimlock-divider__shape\">\n\t\t\t\t<svg viewBox=\"0 0 1600 200\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" preserveAspectRatio=\"none\" class=\"grimlock-divider-svg grimlock-divider-svg--curve\" aria-hidden=\"true\"><path d=\"M1610 177.3C1423 122.9 1133.3 88 808 88c-334.7 0-631.8 37-818 94.1v28h1620v-32.8z\"><\/path><\/svg>\n\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t<\/div><\/div>\n\n<div class=\"wp-block-grimlock-wrapper alignfull  wp-block-grimlock-wrapper--inner-narrow\" style=\"--grimlock-wrapper-border-top:0 solid #00000000;--grimlock-wrapper-border-bottom:0 solid #00000000;--grimlock-wrapper-border-left:0 solid #00000000;--grimlock-wrapper-border-right:0 solid #00000000;--grimlock-wrapper-overflow:visible\"><div class=\"wp-block-grimlock-wrapper__bg\"><\/div><div class=\"wp-block-grimlock-wrapper__bg-overlay\"><\/div><div class=\"wp-block-grimlock-wrapper__inner\">\n<div class=\"wp-block-group has-balencio-grey-600-color has-text-color has-text-smaller-font-size is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-80041ad0 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>Post\u00e9 le<\/p>\n<\/div><\/div>\n\n\n<div class=\"has-text-align-left wp-block-post-date\"><time datetime=\"2026-02-20T10:00:18+01:00\">20 February 2026<\/time><\/div><\/div>\n\n\n\n<div style=\"height:1rem\" aria-hidden=\"true\" class=\"wp-block-spacer wp-embed-aspect-16-9 wp-has-aspect-ratio\"><\/div>\n\n\n\n<p class=\"has-text-align-center wp-embed-aspect-16-9 wp-has-aspect-ratio has-balencio-blue-500-color has-text-color\" style=\"font-style:normal;font-weight:500\"><span class=\"span-reading-time rt-reading-time\"><span class=\"rt-label rt-prefix\"><\/span> <span class=\"rt-time\"> 4<\/span> <span class=\"rt-label rt-postfix\"><\/span><\/span> reading time<\/p>\n\n\n\n<div style=\"height:1rem\" aria-hidden=\"true\" class=\"wp-block-spacer wp-embed-aspect-16-9 wp-has-aspect-ratio\"><\/div>\n\n\n<figure style=\"width:100%;\" class=\"wp-embed-aspect-16-9 wp-has-aspect-ratio wp-block-post-featured-image\"><img decoding=\"async\" width=\"2560\" height=\"1600\" src=\"https:\/\/balencio.com\/wp-content\/uploads\/2026\/02\/engagement-des-collaborateurs-scaled.png\" class=\"attachment-full size-full wp-post-image\" alt=\"Illustration li\u00e9e au travail collectif, montrant trois personnages levant un drapeau sur un fond contenant des engrenages, une cible et une ic\u00f4ne de validation.\" style=\"object-fit:cover;\" srcset=\"https:\/\/balencio.com\/wp-content\/uploads\/2026\/02\/engagement-des-collaborateurs-scaled.png 2560w, https:\/\/balencio.com\/wp-content\/uploads\/2026\/02\/engagement-des-collaborateurs-300x188.png 300w, https:\/\/balencio.com\/wp-content\/uploads\/2026\/02\/engagement-des-collaborateurs-1024x640.png 1024w, https:\/\/balencio.com\/wp-content\/uploads\/2026\/02\/engagement-des-collaborateurs-768x480.png 768w, https:\/\/balencio.com\/wp-content\/uploads\/2026\/02\/engagement-des-collaborateurs-1536x960.png 1536w, https:\/\/balencio.com\/wp-content\/uploads\/2026\/02\/engagement-des-collaborateurs-2048x1280.png 2048w, https:\/\/balencio.com\/wp-content\/uploads\/2026\/02\/engagement-des-collaborateurs-1850x1156.png 1850w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/figure>\n\n\n<div class=\"wp-block-columns is-not-stacked-on-mobile wp-embed-aspect-16-9 wp-has-aspect-ratio is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:75%\">\n<p><strong><a href=\"https:\/\/balencio.com\/en\/employer-branding\/engagement\/\">Employee engagement<\/a><\/strong> now plays a central role in the success and transformation of organizations. Beyond rhetoric, it is about understanding how to stimulate <strong>motivation<\/strong>, <strong><a href=\"https:\/\/balencio.com\/en\/employer-branding\/satisfaction\/\">strengthen job satisfaction<\/a><\/strong>, and foster <strong>long-term employee commitment<\/strong>. For HR professionals focused on organizational performance, exploring concrete practices helps build a climate of <strong>trust in the employer<\/strong> and <strong>recognition of work.<\/strong> A methodical approach, innovative tools, and field feedback enrich reflection on this essential topic.   <\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"why-focus-on-employee-engagement\"><strong>Why focus on employee engagement ?<\/strong><\/h2>\n\n\n<p>Boosting <strong>employee engagement<\/strong> is no longer just a human-centered initiative; it is now a strategic lever for strengthening a <strong>company\u2019s competitiveness<\/strong>. Indeed, engaged teams often show <strong>higher productivity<\/strong>, lower <strong><a href=\"https:\/\/balencio.com\/en\/absenteeism-causes-consequences-and-solutions\/\">absenteeism<\/a><\/strong>, and actively contribute to attracting and <a href=\"https:\/\/balencio.com\/en\/employer-branding\/retention\/\"><strong>retaining talent<\/strong><\/a>. <\/p>\n\n\n\n<p>Many studies show a direct correlation between <strong>team engagement<\/strong> and <strong>business performance<\/strong>. Employees who feel involved generate more ideas, develop a strong sense of responsibility, and foster a solid collaborative environment. Increased alignment around a shared mission also strengthens the <strong>employee\u2013company relationship<\/strong> and reduces the risk of disengagement.  <\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"the-fundamental-pillars-recognition-professional-development-and-listening-skills\"><strong>The fundamental pillars : recognition, professional development, and listening skills<\/strong><\/h2>\n\n\n<p>Several dimensions influence <strong>employee engagement<\/strong> levels. Among the recurring keywords are recognition, <strong>career development opportunities<\/strong>, autonomy, and clarity in assigned responsibilities. <\/p>\n\n\n\n<p>Recognizing <strong>work achievements<\/strong>\u2014whether through regular feedback or appropriate reward systems\u2014plays a decisive role. Likewise, promoting professional development through continuous training provides concrete opportunities to sustain motivation and job satisfaction. Investing in these levers creates a fertile ground for long-term <strong>employee engagement<\/strong>.  <\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"what-forms-can-recognition-take\"><strong><strong>What forms can recognition take ?<\/strong><\/strong><\/h3>\n\n\n<p><strong>Recognition <\/strong>is not limited to salary increases or exceptional bonuses. It covers several dimensions: explicit thanks after a successful project, acknowledgment during team meetings, or the assignment of new responsibilities based on individual skills and aspirations. <\/p>\n\n\n\n<p>Building a <strong>culture of positive feedback<\/strong> acts as a powerful accelerator. For example, a manager regularly highlights team members\u2019 achievements during meetings. This attention not only fosters a sense of pride but also strengthens <strong>trust in the employer<\/strong> and reinforces belonging.  <\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"how-can-professional-development-be-encouraged\"><strong>How can professional development be encouraged ?<\/strong><\/h3>\n\n\n<p><strong>Engaged employees<\/strong> are constantly seeking to acquire <strong>new skills<\/strong> or progress into more senior roles. Offering individualized development paths supports their <strong>career growth<\/strong> while strategically addressing the organization\u2019s needs. <\/p>\n\n\n\n<p>Annual skills development plans supported by targeted training, mentoring, and opportunities to participate in cross-functional projects are all tangible ways to strengthen professional development. This type of investment reflects a genuine consideration of <strong>individual needs<\/strong> and reinforces <strong>collective motivation<\/strong>. <\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"measuring-employee-engagement-reliable-tools-and-methodologies\"><strong>Measuring employee engagement : reliable tools and methodologies<\/strong><\/h2>\n\n\n<p>To effectively manage HR policies, it is essential to regularly assess <strong>employee engagement<\/strong> levels. Several indicators can be used to monitor this dynamic and identify potential areas of weakness. <\/p>\n\n\n\n<p><strong><a href=\"https:\/\/balencio.com\/en\/voice-of-employee\/enps\/\">eNPS <\/a><\/strong>(<strong>Employee Net Promoter Score<\/strong>), pulse surveys, and various opinion questionnaires are used to collect significant volumes of quantitative and qualitative data. When used effectively, these methods help guide concrete actions to strengthen the <strong>employee\u2013employer relationship<\/strong>. <\/p>\n\n\n\n<p>Balencio has developed a scientific model dedicated to employee engagement. Based on the Job Demands\u2013Resources Model (Bakker &amp; Demerouti, 2017), it analyzes the root causes of engagement drivers at different levels (organization, manager, team, and individual), enabling the implementation of concrete action plans. <\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"what-are-the-benefits-for-pulse-surveys\"><strong>What are the benefits for pulse surveys ?<\/strong><\/h3>\n\n\n<p>Unlike an annual <strong><a href=\"https:\/\/balencio.com\/en\/voice-of-employee\/pulse-surveys\/\">employee survey<\/a><\/strong>, pulse surveys use short, frequent formats focused on priority topics such as <strong><a href=\"https:\/\/balencio.com\/en\/development-performance\/workload\/\">workload<\/a><\/strong>, <strong>recognition<\/strong>, or <strong>work\u2013life balance<\/strong>.<\/p>\n\n\n\n<p>This rapid measurement routine ensures <strong>high response rates<\/strong> and delivers feedback that can be acted upon almost immediately. HR leaders, for example, can analyze a trust score toward management by comparing results with relevant <strong>industry benchmarks<\/strong> to quickly identify areas for improvement. <\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<h3 class=\"wp-block-heading\" id=\"what-pitfalls-should-be-avoided-in-the-interpretation-of-results\"><strong>What pitfalls should be avoided in the interpretation of results ?<\/strong><\/h3>\n\n\n<p>Be mindful of <strong>representativeness biase<\/strong>s and the temptation to analyze data without considering its context. A low <strong><a href=\"https:\/\/balencio.com\/enps-employee-net-promoter-score\/\">eNPS <\/a><\/strong>score should never be viewed in isolation. Quantitative data should always be complemented with qualitative insights, such as <strong>anonymous comments<\/strong> collected through surveys.  <\/p>\n\n\n\n<p>A nuanced interpretation also<strong> involves engaging managers<\/strong> in collectively reviewing the results. This allows them to identify weak signals, understand teams\u2019 specific expectations, and co-create <strong>realistic action plans<\/strong> that are monitored over time. <\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"involving-managers-and-management-what-best-collective-practices-should-be-adopted\"><strong>Involving managers and management: what best collective practices should be adopted ?<\/strong><\/h2>\n\n\n<p>Employee engagement is strengthened when <strong>frontline managers<\/strong> and <strong>executive leadership<\/strong> work together to create a virtuous cycle built on <strong>trust <\/strong>and <strong>open dialogue<\/strong>.<\/p>\n\n\n\n<p>Training middle management in <strong>active listening<\/strong>, organizing regular collective expression workshops, and setting up annual discussions on individual career paths are three concrete ways to strengthen employee engagement. Supportive <strong><a href=\"https:\/\/balencio.com\/en\/development-performance\/leadership\/\">leadership <\/a><\/strong><strong>inspires <\/strong>and sustains motivation, even in demanding or changing environments. <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Developing managers&#8217; ability to listen and mediate<\/li>\n\n\n\n<li><strong>Set clear goals <\/strong>and then celebrate all milestones achieved<\/li>\n\n\n\n<li><strong>Create an informal sharing space<\/strong> to gather spontaneous suggestions<\/li>\n\n\n\n<li>Involve employees in solving operational problems<\/li>\n\n\n\n<li><strong>Maintain transparent communication <\/strong>on key decisions and planned developments<\/li>\n<\/ul>\n\n\n\n<p>Regularly integrating these <strong>levers <\/strong>into HR policies strengthens<strong> everyday recognitio<\/strong>n and fosters a deep sense of belonging. Company experiences show that such initiatives do not necessarily require significant resources. Sometimes, <strong>collective momentum<\/strong> emerges from a simple monthly ritual where teams and leaders review progress, adjust priorities together, and celebrate each shared success.  <\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"feedback-transforming-corporate-culture-through-engagement\"><strong>Feedback : transforming corporate culture through engagement<\/strong><\/h2>\n\n\n<p>By genuinely involving employees in the life of the organization, some companies have significantly improved <strong>job satisfaction<\/strong> and internal cohesion. For example, during a merger, one company set up a series of participatory workshops to shape its new corporate culture with representatives from each department. <\/p>\n\n\n\n<p>The result : a measurable increase in eNPS within six months, a noticeable decrease in turnover, and a surge in innovative ideas from the field. Strengthened team spirit also translates into <strong>richer professional development<\/strong>, with the emergence of new forms of collaborative learning. Once initiated, these dynamics sustainably support<strong> organizational performance<\/strong>.  <\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" data-aos=\"fade-up\" data-aos-duration=\"750\" data-aos-once=\"true\">\n<div style=\"margin-top:0px;margin-bottom:16px;margin-left:0px;margin-right:0px\" class=\"wp-block-getwid-icon has-layout-stacked is-aligned-center\"><div class=\"wp-block-getwid-icon__wrapper has-background has-text-color has-white-color\" style=\"font-size:28px;padding:10px;background-color:#94a0ff\"><i class=\"bx bx-badge-check\"><\/i><\/div><\/div>\n\n\n\n<p class=\"has-text-align-center has-text-bigger-font-size\"><strong><strong>Engagement lever<\/strong><\/strong><\/p>\n\n\n\n<div class=\"wp-block-grimlock-wrapper  wp-block-grimlock-wrapper--inner-full\" style=\"--grimlock-wrapper-padding-top:2rem;--grimlock-wrapper-padding-right:2rem;--grimlock-wrapper-padding-bottom:2rem;--grimlock-wrapper-padding-left:2rem;--grimlock-wrapper-border-top:1px solid #EAECEF;--grimlock-wrapper-border-bottom:1px solid #EAECEF;--grimlock-wrapper-border-left:1px solid #EAECEF;--grimlock-wrapper-border-right:1px solid #EAECEF;--grimlock-wrapper-border-top-left-radius:24px;--grimlock-wrapper-border-top-right-radius:0px;--grimlock-wrapper-border-bottom-left-radius:24px;--grimlock-wrapper-border-bottom-right-radius:24px\"><div class=\"wp-block-grimlock-wrapper__bg\"><\/div><div class=\"wp-block-grimlock-wrapper__bg-overlay\"><\/div><div class=\"wp-block-grimlock-wrapper__inner\">\n<ul class=\"wp-block-list\">\n<li>Systematic recognition of achievements<\/li>\n\n\n\n<li>Individualized professional development path<\/li>\n\n\n\n<li>Regular dialogue via pulse<br\/>surveys<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" data-aos=\"fade-up\" data-aos-duration=\"750\" data-aos-once=\"true\">\n<div style=\"margin-top:0px;margin-bottom:16px;margin-left:0px;margin-right:0px\" class=\"wp-block-getwid-icon has-layout-stacked is-aligned-center\"><div class=\"wp-block-getwid-icon__wrapper has-background has-text-color has-white-color\" style=\"font-size:28px;padding:10px;background-color:#94a0ff\"><i class=\"bx bx-badge-check\"><\/i><\/div><\/div>\n\n\n\n<p class=\"has-text-align-center has-text-bigger-font-size\"><strong><strong>Observed benefits<\/strong><\/strong><\/p>\n\n\n\n<div class=\"wp-block-grimlock-wrapper  wp-block-grimlock-wrapper--inner-full\" style=\"--grimlock-wrapper-padding-top:2rem;--grimlock-wrapper-padding-right:2rem;--grimlock-wrapper-padding-bottom:2rem;--grimlock-wrapper-padding-left:2rem;--grimlock-wrapper-border-top:1px solid #EAECEF;--grimlock-wrapper-border-bottom:1px solid #EAECEF;--grimlock-wrapper-border-left:1px solid #EAECEF;--grimlock-wrapper-border-right:1px solid #EAECEF;--grimlock-wrapper-border-top-left-radius:0px;--grimlock-wrapper-border-top-right-radius:24px;--grimlock-wrapper-border-bottom-left-radius:24px;--grimlock-wrapper-border-bottom-right-radius:24px\"><div class=\"wp-block-grimlock-wrapper__bg\"><\/div><div class=\"wp-block-grimlock-wrapper__bg-overlay\"><\/div><div class=\"wp-block-grimlock-wrapper__inner\">\n<ul class=\"wp-block-list\">\n<li>Strengthening of trust towards the manager, decrease in absenteeism<\/li>\n\n\n\n<li>Increased job satisfaction and facilitation of career development<\/li>\n\n\n\n<li>Responsiveness to expectations, continuous improvement of <strong><a href=\"https:\/\/balencio.com\/en\/well-being-at-work\/mental-health-energy\/\">QWL<\/a><\/strong><\/li>\n<\/ul>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<p><br\/><strong>Employee engagement<\/strong> proves to be a powerful driver of innovation, loyalty, and operational excellence. By fostering <strong>dialogue<\/strong>, <strong>recognition<\/strong>, and <strong>professional development<\/strong>, each action helps lay the foundation for lasting improvements in <strong>overall performance<\/strong>, driven by collective momentum. <\/p>\n\n\n\n<div class=\"wp-block-grimlock-wrapper  wp-block-grimlock-wrapper--inner-narrow\" style=\"--grimlock-wrapper-text-color:#ffffff;--grimlock-wrapper-headings-color:#ffffff;--grimlock-wrapper-background-color:linear-gradient(288deg,rgb(148,160,255) 0%,rgb(83,96,191) 100%);--grimlock-wrapper-margin-top:8rem;--grimlock-wrapper-margin-bottom:8rem;--grimlock-wrapper-padding-top:4vw;--grimlock-wrapper-padding-right:4vw;--grimlock-wrapper-padding-bottom:4vw;--grimlock-wrapper-padding-left:4vw;--grimlock-wrapper-border-top:0 solid #00000000;--grimlock-wrapper-border-bottom:0 solid #00000000;--grimlock-wrapper-border-left:0 solid #00000000;--grimlock-wrapper-border-right:0 solid #00000000;--grimlock-wrapper-border-top-left-radius:40px;--grimlock-wrapper-border-top-right-radius:0px;--grimlock-wrapper-border-bottom-left-radius:40px;--grimlock-wrapper-border-bottom-right-radius:40px\" data-aos=\"fade-up\" data-aos-duration=\"750\" data-aos-easing=\"ease-in-out\" data-aos-once=\"true\"><div class=\"wp-block-grimlock-wrapper__bg\"><\/div><div class=\"wp-block-grimlock-wrapper__bg-overlay\"><\/div><div class=\"wp-block-grimlock-wrapper__inner\"><h2 class=\"wp-block-heading has-text-align-center decoration-lines--right decoration--color-warning-400\" id=\"experience-balencio-in-action\"><mark style=\"background-color:#FFC078\" class=\"has-inline-color\">Experience <\/mark>Balencio in action<\/h2>\n\n\n<div style=\"height:1rem\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button popmake-3063\"><a class=\"wp-block-button__link has-text-align-left wp-element-button\">Request a demo<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-ad2f72ca wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"102\" height=\"99\" src=\"https:\/\/balencio.com\/wp-content\/uploads\/2026\/02\/caroline_iweins-2.png\" alt=\"Portrait of Caroline Iweins\" class=\"wp-image-7475\" style=\"object-fit:cover\"\/><\/figure>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div style=\"font-style:normal;font-weight:600;\" class=\"wp-block-post-author-name\">Caroline Iweins<\/div>\n\n\n<p class=\"has-balencio-grey-700-color has-text-color has-text-smaller-font-size\">Head of Research & Development<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div style=\"height:0.5rem\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-post-author-biography has-text-color has-balencio-grey-800-color\">Caroline Iweins est Docteure en psychologie du travail et charg\u00e9e de cours invit\u00e9e \u00e0 l\u2019UCLouvain, o\u00f9 elle enseigne la gestion des risques psychosociaux. Elle est \u00e9galement Responsable Recherche &amp; D\u00e9veloppement chez Balencio, o\u00f9 elle met son expertise scientifique au service de la conception d\u2019outils innovants d\u00e9di\u00e9s \u00e0 la mesure et \u00e0 la pr\u00e9vention du bien-\u00eatre au travail.\r\nSes travaux portent sur la pr\u00e9vention du stress professionnel, la d\u00e9tection du burnout et l\u2019am\u00e9lioration du climat organisationnel. Passionn\u00e9e par le lien entre science et pratique, elle \u0153uvre \u00e0 rapprocher la recherche acad\u00e9mique des r\u00e9alit\u00e9s du terrain pour aider les entreprises \u00e0 d\u00e9velopper des environnements de travail sains, durables et performants.\r\nCaroline Iweins est \u00e9galement auteure de l\u2019ouvrage \u201cD\u00e9tecter et pr\u00e9venir le burnout\u201d, publi\u00e9 aux \u00c9ditions Mardaga, dans lequel elle partage des cl\u00e9s scientifiques et pratiques pour comprendre, rep\u00e9rer et agir face au burnout.<\/div><\/div>\n\n\n\n<div class=\"wp-block-column column--sticky is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\">\n<div class=\"wp-block-grimlock-wrapper wp-block-grimlock-wrapper--inner-full box--shadowed\" style=\"--grimlock-wrapper-margin-top:2rem;--grimlock-wrapper-border-top:0 solid #00000000;--grimlock-wrapper-border-bottom:0 solid #00000000;--grimlock-wrapper-border-left:0 solid #00000000;--grimlock-wrapper-border-right:0 solid #00000000;--grimlock-wrapper-border-top-left-radius:27px;--grimlock-wrapper-border-bottom-left-radius:27px;--grimlock-wrapper-border-bottom-right-radius:27px\"><div class=\"wp-block-grimlock-wrapper__bg\"><\/div><div class=\"wp-block-grimlock-wrapper__bg-overlay\"><\/div><div class=\"wp-block-grimlock-wrapper__inner\"><\/div><\/div>\n\n\n\n<div class=\"wp-block-group balencio-article-sidebar is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<div class=\"wp-block-grimlock-wrapper  wp-block-grimlock-wrapper--inner-full box--shadowed\" style=\"--grimlock-wrapper-padding-top:2rem;--grimlock-wrapper-padding-right:1rem;--grimlock-wrapper-padding-bottom:2rem;--grimlock-wrapper-padding-left:1rem;--grimlock-wrapper-border-top:1px solid #EAECEF;--grimlock-wrapper-border-bottom:1px solid #EAECEF;--grimlock-wrapper-border-left:1px solid #EAECEF;--grimlock-wrapper-border-right:1px solid #EAECEF;--grimlock-wrapper-border-top-left-radius:27px;--grimlock-wrapper-border-top-right-radius:0px;--grimlock-wrapper-border-bottom-left-radius:27px;--grimlock-wrapper-border-bottom-right-radius:27px\"><div class=\"wp-block-grimlock-wrapper__bg\"><\/div><div class=\"wp-block-grimlock-wrapper__bg-overlay\"><\/div><div class=\"wp-block-grimlock-wrapper__inner\">\n<p class=\"has-text-align-left has-balencio-blue-500-color has-text-color has-h-5-font-size\">Table des mati\u00e8res<\/p>\n\n\n<ul class=\"simpletoc-list\">\n<li><a href=\"#why-focus-on-employee-engagement\">Why focus on employee engagement ?<\/a>\n\n<\/li>\n<li><a href=\"#the-fundamental-pillars-recognition-professional-development-and-listening-skills\">The fundamental pillars : recognition, professional development, and listening skills<\/a>\n\n\n<\/li>\n\n<li><a href=\"#measuring-employee-engagement-reliable-tools-and-methodologies\">Measuring employee engagement : reliable tools and methodologies<\/a>\n\n\n<\/li>\n\n<li><a href=\"#involving-managers-and-management-what-best-collective-practices-should-be-adopted\">Involving managers and management: what best collective practices should be adopted ?<\/a>\n\n<\/li>\n<li><a href=\"#feedback-transforming-corporate-culture-through-engagement\">Feedback : transforming corporate culture through engagement<\/a>\n\n<\/li>\n<li><a href=\"#experience-balencio-in-action\">Experience Balencio in action<\/a>\n<\/li><\/ul><\/div><\/div>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer wp-container-content-42c95ffb\"><\/div>\n\n\n\n<div class=\"wp-block-grimlock-wrapper  wp-block-grimlock-wrapper--inner-full box--shadowed\" style=\"--grimlock-wrapper-margin-top:0rem;--grimlock-wrapper-border-top:0 solid #00000000;--grimlock-wrapper-border-bottom:0 solid #00000000;--grimlock-wrapper-border-left:0 solid #00000000;--grimlock-wrapper-border-right:0 solid #00000000;--grimlock-wrapper-border-top-left-radius:27px;--grimlock-wrapper-border-bottom-left-radius:27px;--grimlock-wrapper-border-bottom-right-radius:27px\"><div class=\"wp-block-grimlock-wrapper__bg\"><\/div><div class=\"wp-block-grimlock-wrapper__bg-overlay\"><\/div><div class=\"wp-block-grimlock-wrapper__inner\">\n<figure class=\"wp-block-image size-large is-resized w-100\"><img decoding=\"async\" width=\"685\" height=\"493\" src=\"https:\/\/balencio.com\/wp-content\/uploads\/2023\/09\/Newsletter-4.svg\" alt=\"Illustration d\u2019une communication ou un personnage assis tient un m\u00e9gaphone tandis qu\u2019un ordinateur affiche une grande enveloppe ouverte.\" class=\"wp-image-7524\" style=\"width:290px;height:auto\"\/><\/figure>\n\n\n\n<div class=\"wp-block-grimlock-wrapper  wp-block-grimlock-wrapper--inner-full\" style=\"--grimlock-wrapper-background-color:linear-gradient(135deg,rgb(148,160,255) 0%,rgb(130,144,253) 100%);--grimlock-wrapper-padding-top:1rem;--grimlock-wrapper-padding-right:1rem;--grimlock-wrapper-padding-bottom:1rem;--grimlock-wrapper-padding-left:1rem;--grimlock-wrapper-border-top:0 solid #00000000;--grimlock-wrapper-border-bottom:0 solid #00000000;--grimlock-wrapper-border-left:0 solid #00000000;--grimlock-wrapper-border-right:0 solid #00000000\"><div class=\"wp-block-grimlock-wrapper__bg\"><\/div><div class=\"wp-block-grimlock-wrapper__bg-overlay\"><\/div><div class=\"wp-block-grimlock-wrapper__inner\">\n<p class=\"has-white-color has-text-color has-text-bigger-font-size\">\n\t\t\t\t\t\t\t\t\t<strong>Les actualit\u00e9s RH de Balencio directement dans votre bo\u00eete mail<\/strong><\/p>\n\n\n\n\t\t\t<form id=\"sib_signup_form_3\" method=\"post\" class=\"sib_signup_form\">\n\t\t\t\t<div class=\"sib_loader\" style=\"display:none;\"><img\n\t\t\t\t\t\t\tsrc=\"https:\/\/balencio.com\/wp-includes\/images\/spinner.gif\" alt=\"loader\"><\/div>\n\t\t\t\t<input type=\"hidden\" name=\"sib_form_action\" value=\"subscribe_form_submit\">\n\t\t\t\t<input type=\"hidden\" name=\"sib_form_id\" value=\"3\">\n                <input type=\"hidden\" name=\"sib_form_alert_notice\" value=\"Please fill out this field\">\n                <input type=\"hidden\" name=\"sib_form_invalid_email_notice\" value=\"Your email address is invalid\">\n                <input type=\"hidden\" name=\"sib_security\" value=\"799d7b3397\">\n\t\t\t\t<div class=\"sib_signup_box_inside_3\">\n\t\t\t\t\t<div style=\"\/*display:none*\/\" class=\"sib_msg_disp\">\n\t\t\t\t\t<\/div>\n                    \t\t\t\t\t    <label class=\"sib-email-area\">E-mail address*<\/label> \r\n    <input type=\"email\" class=\"sib-email-area\" name=\"email\" placeholder=\"\" value=\"surname.name@company.com\" required=\"required\"> \r\n<\/p>\r\n<input type=\"checkbox\" name=\"terms\" required=\"required\"> I accept the <a href=\"https:\/\/balencio.com\/vie-privee\/\">data processing and data privacy policy<\/a> \r\n<p class=\"sib-email-area\"> \r\n<p>\r\n    <input type=\"submit\" class=\"sib-default-btn\" value=\"I subscribe\">\r\n<\/p>\t\t\t\t<\/div>\n\t\t\t<\/form>\n\t\t\t<style>\n\t\t\t\tform#sib_signup_form_3 p.sib-alert-message {\n    padding: 6px 12px;\n    margin-bottom: 20px;\n    border: 1px solid transparent;\n    border-radius: 4px;\n    -webkit-box-sizing: border-box;\n    -moz-box-sizing: border-box;\n    box-sizing: border-box;\n}\nform#sib_signup_form_3 p.sib-alert-message-error {\n    background-color: #f2dede;\n    border-color: #ebccd1;\n    color: #a94442;\n}\nform#sib_signup_form_3 p.sib-alert-message-success {\n    background-color: #dff0d8;\n    border-color: #d6e9c6;\n    color: #3c763d;\n}\nform#sib_signup_form_3 p.sib-alert-message-warning {\n    background-color: #fcf8e3;\n    border-color: #faebcc;\n    color: #8a6d3b;\n}\n\t\t\t<\/style>\n\t\t\t\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Employee engagement is defined as cognitive and emotional engagement at work. Find out how to measure and improve it. <\/p>\n","protected":false},"author":4,"featured_media":7481,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[44],"tags":[57],"class_list":["post-8592","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-articles","tag-article"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Employee Engagement : Strategies and Feedback<\/title>\n<meta name=\"description\" content=\"Discover concrete levers to boost employee engagement and improve your company\u2019s performance through feedback\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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